Cancelling or downgrading

How. "Settings", then "Billing & invoices". Write to us if you want it confirmed in writing.

When it stops. At the end of the period you have paid for. No pro-rata refund of a started month, and no early cut-off either.

What happens to your cards. They stay online. What changes: only your first card remains editable, contacts go back to three visible, statistics to seven days, and the "Powered by Straby" line comes back.

Your contacts are not deleted. They are hidden. Coming back to Pro brings all of them back.

Your links keep working. A QR printed on a thousand flyers does not stop scanning because you left Pro.

As a leader. Closing your account releases your members' cards rather than deleting them, with thirty days of grace on their previous rights.