Invoices and payment methods

Where. "Settings", then "Billing & invoices".

What you find. Every invoice as a PDF, your current card, and the next billing date.

Changing your card. Same screen. Do it before the renewal date rather than after a failed payment.

A refused payment. Your bank refused, the card expired, or 3-D Secure was not completed. Update the card and the charge is retried. Nothing is lost in the meantime and your card stays online.

Company details on the invoice. Set them in "Settings" before the first invoice: they are stamped at issue and an issued invoice cannot be rewritten.

A charge you do not recognise? Write to us with the date and the amount. A person answers.